Payment Methods:

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We offer a variety of secure payment options for your convenience, including major credit cards (such as Visa, MasterCard, and American Express), as well as other popular online payment platforms. By submitting your payment details at checkout, you confirm that you are the authorized user of the provided payment method and that sufficient funds or credit are available to complete the purchase. If there are any issues processing your payment, we will notify you as soon as possible to resolve the matter.

For more details on accepted payment methods and order processing, please refer to our full Terms & Conditions.

Damages and issues:

Please check your order upon receipt and reach out to us right away if any item is defective, damaged, or incorrect, so we can assess the situation and resolve it for you.

Exceptions / Non-Returnable Items

Some items are not eligible for return, including perishable goods (such as food, flowers, or plants), custom-made products (like special orders or personalized items), and personal care items (such as beauty products). Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific item, please contact us.

Please note that we are unable to accept returns on sale items.

Refunds

We will inform you once we have received and reviewed your return and confirm whether your refund has been approved. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at info@crownfoodstore.co.uk.

Exchanges

The quickest way to get what you want is to return the item you have, and once the return is approved, place a new order for the replacement.

Need more help?

Contact us at {info@crownfoodstore.co.uk} for questions related to refunds and returns.

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
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